KS HEALTH CENTER We pay you, so pick up the phone and open the doors of your institutions to us!

By: A. Čorbo-Zećo

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Not a single health service has been suspended, despite Covid, health institutions must remain open for all other patients, only the cold program is being postponed. This is a fairy tale we have been listening to for almost a year, and only the healthy, if there are any at all, still believe in it.

If you don't believe it, try going to one of the KS Health Centers or another institution. From the personal experiences of citizens, we conclude one thing: you cannot enter the Health Center, because a doorman will greet you, who will send you home, no matter what you need inside!

We remind the public that Muhamed Ahmić came to the position of director of the KS Health Center solely because SDA needed one BOSS vote in the KS Assembly. 

For years, the KS Health Center Public Institution has been an institution for political parties to settle scores, and citizens suffer the damage.

The experiences of several citizens we spoke with indicate that they are finding it increasingly difficult to obtain prescribed therapies, because no one answers the phone calls, and you cannot enter the Health Center. Thus, today, a person who urgently needs therapy was turned away from Vrazova street multiple times. No one answers the phone, not even after a hundred calls. If the lines are busy, you can't get through, but what happens when the phone rings and no one answers? 

Is there a logical explanation for this? Is it possible that in a year, a solution for the way of organizing has not been found? When the great expert Ahmić came to the position of director, he told us in a PR article on May 25th that the problem is when patients cannot access primary healthcare.

"It cannot happen that we cannot access primary care; incident situations happen, and what I insist on is that they are resolved urgently. There are certainly shortcomings, but we are trying to minimize them," says Ahmić.

And he tried so hard that nine months later, the situation is even worse. 

When he arrived, he said that the most frequent complaints were precisely not answering the phone.

"It is unacceptable for someone to call and for no one to answer. I had a case on May 1st where a patient called me at home due to a fever, saying she was not provided with service. I immediately called the Crisis Headquarters, they contacted her that second, went and did everything necessary," added Ahmić, explaining how problem-solving works "on the fly" as soon as it arises.

Director, this problem has not disappeared. Do you know that people cannot get therapy for blood pressure, insulin, antibiotics... Do you know that entire families call one Health Center unsuccessfully, and when they come to it, because they have nothing else left, the doorman turns them away, who has orders – no one inside.

Are you afraid that soon there will be no one outside from within either, because citizens are at the end of their patience; besides Corona, they don't need poor management of the healthcare system.

And I am not talking about an individual case, but almost a rule. Look at social media, read the criticisms, and sound the alarm. The Health Center is not a private institution, but a public one, which must serve citizens, not the other way around. BECAUSE WE PAY YOU. So pick up the phone and open the doors of your institutions to us!